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In-Store Marketing Institute Presentation: How Digital Coupons Are Impacting Path to Purchase

Did you know that more than 80 percent of digital coupons are downloaded directly from retailers' own websites, 25% of shoppers visit a retailer's or CPG's Facebook page at least once a month, and 36% of shoppers now use their smartphone while shopping? In this packed presentation at the recent In-Store Marketing Conference in Chicago, YOU Technology CEO Ken Fenyo discussed the impact retailer websites, social networking, and mobile couponing are now having on the shopper's path to purchase.

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New Loyalty Strategies of Top Retailers

Webinar covers loyalty program attributes that distinguish "Best-in-Class" performance. Specific topics include how top performers use CRM data, mobile marketing and offer optimization to address changing consumer preferences. Presenter: Chris Cunnane, Aberdeen Group

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Reach more consumers with mobile marketing

According to Nielsen, 23% of U.S. consumers now own smartphones. Hear how you can reach them, target offers to differentiate your brand, build relationships, and capture behavior insights and patterns. Presenter: Allen Johnson, Gartner Research Director focused on consumer insights

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Catching the digital consumer wave

Learn how retailers and brands are connecting with consumers using web, mobile, and other digital channels. Presenter: Allen Johnson, Gartner Research Director focused on consumer insights

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Industry Information

Aberdeen Group Cross-Channel Customer Loyalty Research Study

2010 research study of more than 150 retailers uncovering "Best-in-Class" loyalty program attributes. Report discusses how retailers drive greater business performance across several metrics - including 2 to 5 times better shopper conversion, retention, and frequency, and 37% better return on marketing investment.

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